Help! I'm having trouble with Vowel's Screen share

  1. Check System preferences and make sure sharing is enabled

  • Security & Privacy >> Screen Recording

  • Check the checkbox next to Google Chrome to allow screen sharing

2. Make sure your browser is updated (might need a restart)

If you see an update button in the top right corner of your browser you need to update for screen share to work properly.

  • Note: We also show a banner in Vowel to alert you of an update needed.

3. When sharing a window or tab ensure it is "active"

  • It might take a moment for your computer to register the window/tab

  • If it is still not showing up you must ensure the window or tab is "Active" (this means you need to actually select the window or tab you wish to share)

Still having issues? Email us at support@vowel.com to let us know.

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