FAQs

Getting started with Vowel

Joining a meeting

Vowel features

My Vowel account

Getting started with Vowel

  • How do I sign up for Vowel?

    To create an account and workspace, sign up at vowel.com. You'll be prompted to authenticate with Google (we'll support other authentication and sign-up options in the future).

  • Do I need an account to use Vowel?

    If you've been invited to a Vowel meeting by someone else, you don't need to create an account to participate in the meeting. Or, if you have a Vowel account and want to have a meeting with non-Vowel users, you can do that!

  • Do you need to download anything to use Vowel?

    Nope! Vowel is 100% browser-based at this time. You can learn more about browser support here.

  • How much does Vowel cost?

    Vowel is free for all users at this time. We'll be introducing pricing in spring 2022, but we'll always have a free plan!

  • Can I use Vowel with Zoom or Google Meet?

    No. Vowel isn't an add-on to Zoom or Meet — it has video-conferencing built in, alongside other amazing features like live transcription and shared notes. In other words, you use it instead of Zoom or Google Meet.
    > Learn more about Vowel vs. Zoom

  • Do you have training options?

    Yes! You can learn on your own time with our Getting Started video series. Or reach out to kat@vowel.com for a personal live team training.

Joining a meeting

  • How do I schedule a Vowel meeting?

    First, you'll need to connect Vowel to your Google Calendar. When you create a new calendar event, you'll be able to add a Vowel meeting link to your invite. If you have an event that's already scheduled and want to switch it to a Vowel meeting, you can do so with the click of a button from your Upcoming tab on your Vowel dashboard (or from the calendar invite).

  • How do I join a Vowel meeting?

    There are two ways to join a Vowel meeting. The first is from your Google Calendar: open the calendar invite and click the Vowel link. The second is from the Upcoming tab on your Vowel dashboard: click the event and then click the Join Meeting button.

  • How do I record a Vowel meeting?

    You can start recording your Vowel meeting from the join screen (before you're in the meeting) *or* once you're in the meeting (the record button is on the bottom left). Any meeting attendee can turn the recording on or off at any time; the meeting host does not need to be present or set permissions.

  • Can I invite people to my meetings who don’t have Vowel accounts?

    Yes! Guests can join Vowel meetings from the Google Calendar invite by clicking on the Vowel meeting link.

  • How many people can I have in a meeting?

    The recommended maximum number of meeting participants is 50.

  • How do I share my screen?

    Click on the share screen icon next to the video icon. The default setting turns your camera off when you share you screen, but if you'd prefer to keep your camera on, you can click the camera icon again (instructions here).

Vowel features

  • Can I share Vowel recordings?

    Yes! You can share Vowel recordings within your workspace with additional team members or organize into Folders. You can also share recordings outside of your workspace. Learn more about Sharing and Permissions here.

  • Do you have a mobile app?

    Not yet. But you can join Vowel meetings on mobile web, and also access recordings and your Vowel dashboard.

  • Can I download data from Vowel?

    We don't support downloading recordings, notes or transcripts at this time. You can copy notes and transcripts and then paste them into other programs like Notion or Google Docs.

  • Can I upload data into Vowel?

    No, Vowel only stores Vowel data at this time.

  • What are integrations does Vowel support?

    We currently integrate with Google Calendar and Slack. You can read more about our integrations here.

  • Do I get a personal meeting room with Vowel?
    Yes, every Vowel account comes with a personal room — click Meet in Your Room from the dashboard to test it out or click the link icon to copy the meeting room link.

    Vowel personal room button

My Vowel account

  • What admin settings can I access?

    If you're an Owner of Admin of your Vowel account, you'll can access admin settings from the profile icon in the top right corner of your Vowel dashboard. Click your profile and select Account settings or Workspace settings.

You can read more about the types of roles here.

  • Where can I find out who the account owner is?

    From the workspace settings click Members. From there, you'll see a list of members with their role type listed next to their name.

  • Can I change my Vowel domain?

    No, at this time you cannot change your Vowel domain.

  • Can I change the name of my Vowel workspace?

    Owners and Admins can change the name of the Workspace from Workspace settings.

  • What happens if my company's email domain changes?

    Submit an email to support@vowel.com with your current/old company email domain as well as the new one with the subject line "Company email domain change request".

  • How do I delete my account?

    Your Vowel account is tied to your Google account. To discontinue using Vowel, navigate to your Google account settings and disconnect Vowel from it. If you need your data erased please send an email to support@vowel.com and our engineering team will handle your request.

Have additional questions? Email us at support@vowel.com.

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